Frequently Asked Questions

Here, we’ve gathered answers to the most common questions our users ask. Whether you're looking for information on shipment, need help troubleshooting, or just want to know more about our services, you're in the right place.

When will I receive the device after order confirmation?

You will usually receive your order within 3 working days once order is placed

 

Does the device comes with local warranty?

All devices come with 1 year warranty by Google. Please keep a copy of the receipt as the proof of purchase

 

How do I register the device for warranty?

Device warranty will be initiated upon device activation. There is no additional registration requirement

 

Where do I seek help in after sales or technical assistance?

• Via the Fitbit app > Settings > Help > Help centre OR
• Click on this link